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Accessibility Statement

Accessibility Statement

Last Updated: 20th November 2024

 

Telecom Giant is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are continually working to improve the accessibility of our website and strive to adhere to applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and relevant accessibility regulations in the jurisdictions we operate.

 

Our commitment to accessibility

To ensure our site remains accessible, we have implemented the following measures:

 

  • Descriptive alt text for images: All images contain descriptive text to assist users who rely on screen readers.

  • Video captions: Where applicable, videos on our site will be provided with captions.

  • Text size adjustment and responsive design: Our website supports text resizing, and our responsive design ensures compatibility across various devices and screen sizes.

  • Keyboard navigability: We strive to ensure that all site features can be accessed using a keyboard, without requiring a mouse.

  • Color contrast adjustments: We aim to provide sufficient color contrast for users with visual impairments, enhancing readability and user experience.

 

Ongoing efforts and future improvements

We are in the process of completing a comprehensive accessibility audit and plan to:

 

  • Conduct both automated and manual testing.

  • Engage with experts and users with disabilities to identify and resolve accessibility barriers.

  • Offer staff training to enhance our team’s knowledge of digital accessibility best practices.

 

Feedback and contact information

We welcome your feedback on the accessibility of our website. If you encounter any issues or have suggestions on how we can improve, please contact us:

 

We aim to respond to feedback within 15 business days and will do our best to address concerns promptly.

 

Third-party content

Our site may include third-party content such as embedded social media plugins. While we strive to ensure that these elements meet accessibility standards, we do not have control over their content. We encourage third-party providers to enhance the accessibility of their offerings and will continue to monitor and assess these features. If a third-party element is found to create significant barriers, we may explore alternative solutions to mitigate the impact on our users.

 

Ongoing commitment

Telecom Giant is committed to continuous improvement in accessibility. As our website evolves, we remain dedicated to enhancing the user experience and providing equal access for all.

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